Worker is a tool for utilities maintenance. It combines a web app and a mobile app. The web app provides content for the mobile app used by operators on the field.
The goal of Worker is to allow operators to get access to all the information they need for maintenance purpose, to help them organise their work and to provide feedback to their managers.
One of the big challenges I faced was to design an app that could reach two very different goals : first the app needs to display the complex and rich maintenance data provided by the platform. Secondly operators need to find and use this data VERY quickly.
The first step was to define who the user was and which problem the product was supposed to solve. I spent a lot of time with the CEO and the product manager to figure out the goal, scope and constraints of the app.
I then designed a first shot of the app, giving the team a first look at the future product. I then worked closely with the CEO and engineers to analyse every features in order to improve them.
After many iterations we obtained a good result and the development began.
Once the first version of the app was created, we tested it and did a lot of iteration with the feedback.